What is a Microsoft Exchange account? (2024)

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What is a Microsoft Exchange account?

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A Microsoft Exchange account is a work or school email account. The organization that gave you the Exchange email account is running a Microsoft Exchange Server, or is using Microsoft 365 which uses Exchange Server to provide email.

You usually won't need to know the name of your Exchange server. If you do, contact the people who gave you the Exchange email address and ask them for the name of the Exchange server.

When you set up a mobile device, the AutoDiscover feature will find the name of your Exchange server and mailbox, and configure Outlook for you. It uses the domain name in your email address to find the server. Only if Autodiscover fails will you be asked for the name of the Exchange server. At this point, usually something isn't working correctly and you’ll need to contact the people who gave you the email address. They'll tell you the name of your Exchange server and help you set up Outlook.

When you use an Exchange account, your email messages are delivered to and saved in your mailbox on the Exchange server. Your contacts and calendar are saved there, too.

When your business or school sets up their Exchange server, they choose what method your Exchange account uses to access email on the server. This will determine how your email works. Here are the possibilities - ask your business or school how your Exchange account is set up:

  • Exchange ActiveSync; MAPI/HTTP are methods for accessing your Exchange email, usually from a laptop, phone, or tablet. When you access or read your email, you aren't actually downloading or storing email on your mobile device; instead you're reading it from the Exchange Server. It allows you to access your email even when you're not connected to the Internet.

  • IMAP, like Exchange ActiveSync, is a method for accessing your email wherever you are, from any device. When you read an email message using IMAP, you aren't actually downloading or storing it on your computer; instead, you're reading it from the Exchange Server.

    With IMAP, email in your Inbox, Deleted Items, Sent Items folders are synchronized between your device and the server. IMAP allows for limited calendar storage but does not support collaborating on a calendar with other users.

  • POP email is downloaded from the Exchange Server onto your computer. Once email is downloaded to your computer, it's deleted from the server. To access the email after it's downloaded, you have to use the same computer. If you access your email from different computer or device, it will look like some of your previously downloaded messages have been deleted.

With an Exchange email account, you can work on your email messages even when you're not connected to the Exchange Server in your business's IT department. This is called working offline or using Cached Exchange Mode.

Copies of your email and calendar items are kept on your computer in an offline Outlook Data File (.ost). This file is regularly synchronized with the items on the Exchange server in your business's IT department, when you are connected to it. It's an exact copy of your mailbox on your Exchange server.

Because your data remains on your business's Exchange Server, you can re-create this offline Outlook Data File (.ost) on a new computer without having to back up the file.

The offline Outlook Data File (.ost) can only be opened by the Outlook profile on the computer that created it.

You can check the Account Settings in Outlook to see the types of email accounts in your Outlook profile.

  1. On the menu, select File, then Account Settings and Account Settings.

  2. On the Email tab, the Type column lists the type of account for each entry.

    What is a Microsoft Exchange account? (2)

Note:To access some Outlook features, your account might need to be on a specific version of Exchange Server. To determine which version of Exchange Server your account connects to, see Determine the version of Microsoft Exchange my account connects to.

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What is a Microsoft Exchange account? (2024)

FAQs

What does a Microsoft Exchange account do? ›

When you use an Exchange account, your email messages are delivered to and saved in your mailbox on the Exchange server. Your contacts and calendar are saved there, too. When your business or school sets up their Exchange server, they choose what method your Exchange account uses to access email on the server.

How do I know if I have a Microsoft Exchange account? ›

How can I tell if I have a Microsoft Exchange Server account? Click the File tab. Click Account Settings, and then click Account Settings. On the E-mail tab, the list of accounts indicates the type of each account.

What's the difference between Exchange and Outlook? ›

Is Microsoft Exchange the Same As Outlook? While both handle your emails, calendars, and contacts, Microsoft Exchange and Outlook serve distinct functions. Exchange operates as a robust server infrastructure, while Outlook provides a user-friendly interface for accessing and managing your information.

Is Hotmail an Exchange account? ›

When you add an email account to Mail on your Mac, choose Microsoft Exchange for email accounts that end with onmicrosoft.com and for accounts that end with outlook.com, hotmail.com, or live.com. Also choose this option in macOS if you have an Exchange-based corporate email account.

Do I have to pay for Microsoft Exchange? ›

Exchange Online is licensed via a subscription model in which each user needs a User Subscription License (USL). Three types of subscriptions are available: Exchange Online Kiosk, Exchange Online Plan 1, and Exchange Online Plan 2.

What is Microsoft Exchange good for? ›

Key features of Microsoft Exchange Server include:

Email hosting and management. Calendar and scheduling. Contact management. Task management.

Can I delete my exchange account? ›

On the Email screen, bring up the settings menu and tap Accounts. The Accounts screen opens. Press and hold the Exchange Account you want to delete until the Menu window opens. On the Menu window, click Remove Account.

How do I access my Exchange account? ›

How to sign in with Microsoft Exchange (On-Premise)
  1. Enter your email address, then click Send Email to receive your unique sign in link.
  2. Click into the email that Affinity just sent you, then click Sign Me In.
  3. Then, fill in these four fields on the new window that appears:
Jun 21, 2024

What is Microsoft Exchange Server used for? ›

Exchange Server includes calendaring software, email, and a place to manage your contacts. Many small, medium, and large organizations use Exchange and some email providers have Exchange accounts for home and personal accounts.

How do you tell if you are on Exchange Online? ›

Verifying if You Have a Mailbox in Exchange Online
  1. When Outlook is running, CTRL + right-click on the Outlook icon in the Windows taskbar notification area ( ).
  2. In the context menu, click Connection Status to open the Outlook Connection Status dialog box.

Is Outlook account the same as Microsoft account? ›

What is a Microsoft account? A Microsoft account is a personal account used to access Microsoft's products and services, such as an Xbox console, Microsoft 365, Outlook.com, OneDrive, Xbox Live, Family Safety, Skype, Bing, Microsoft Store and MSN.

Are Microsoft and Outlook the same password? ›

Your Outlook.com password is the same as your Microsoft account password. Go to Microsoft account security and select Password security. As a security measure, you might be prompted to verify your identity with a security code. Decide if you want to receive the security code by email or phone.

What does an Exchange account do? ›

Exchange synchronizes email between an Exchange server and your client email app, such as Outlook. Here's a brief overview of Microsoft Exchange, what it is, and what it can do.

What kind of email is Exchange? ›

An exchange account is an email account hosted on Microsoft Exchange or Microsoft 365. The most common corporate email system.

What is a password for an Exchange account? ›

For some accounts, your user name is your complete e-mail address. This is the password for your Exchange account, which is usually case-sensitive. Depending on how your Exchange server is configured, you may already see one or more Kerberos IDs to select from.

What is the purpose of Microsoft Exchange Server? ›

Exchange Server includes calendaring software, email, and a place to manage your contacts. Many small, medium, and large organizations use Exchange and some email providers have Exchange accounts for home and personal accounts.

What is the difference between Microsoft Office and Microsoft Exchange? ›

With Microsoft Exchange Server you, (or your IT support company), are in full control of the hardware and infrastructure, whereas with Office 365 you do not have direct access to this.

What is Microsoft Exchange Online used for? ›

Microsoft Exchange Online is a hosted messaging solution that delivers email, calendar, contacts, and tasks from PCs, the web, and mobile devices.

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